FREQUENTLY ASKED QUESTIONS
If your question is not here, don’t hesitate to contact us!
How do I find the right course?
Give us a call to discuss your goals, experience and situation. We will work out the best package suited to your needs whether that be for a family holiday, a course, or both.
How do I book a course?
The first step is an email or call to our office to discuss your requirements.
Once a course is decided on we will send you a booking form to fill out and sign along with the finer detail and terms & conditions
How do I get to Port Andratx?
We can organise a car to pick you up and bring you to Port Andratx from Palma Airport or your hotel/villa.
What if I want to stay longer or arrive earlier than the course dates?
We can store your excess luggage during the course and help you plan your trip smoothly.
What do I need to bring?
- Passport, Euros for drinks and food ashore
- A hat, sunglasses, sun block ,swimmers
- Deck shoes ( or white soled trainers)
- Comfortable clothes, jeans, shorts, Tshirts , fleece
- RYA logbook
- TWO passport photos for Day Skipper and above
More information can be found from our “Link to info pdf ”
Where do we shower and sleep?
You will sleep on the boat and either shower at Club de Vela or on the boat.
What food do you supply?
We provide all courses with breakfast ( ie cereal/porridge/eggs/fruit)
Lunch – Fresh baguettes
Tea, coffee and soft drinks and snacks
Dinner – On our smaller yachts dinner is usually eaten ashore. On our luxury yachts we supply dinner aboard on a bespoke basis.
Can we do different courses on the same boat?
Absolutely. In fact it is often good to have mixed abilities on boat.
Can we bring the kids?
Family sailing holidays are our speciality. Charter our Swan 57 and enjoy learning with your children or watching the children learn as you kick back with a book on the aft deck. Minimum age is 8yr for holidays, 10yrs for Competent Crew & 16 yrs for Day Skipper. Further information here.
What if we have no experience?
We could recommend a combined Holiday / Competent Crew course or a 2 day ‘Introduction to yachting’ to see if it’s for you.
Can I charter a yacht for the day?
All our charter boats come with a professional skipper to take away the stress and make your day more enjoyable. You decide how much you want get involved with the sailing and learning the ropes.
We provide day charters on a bespoke basis offering you simple picnics, gourmet lunches, wine, diving , sunset dinners and more (link to our charter page)
Do I have to pay a day a deposit?
We do require a 50% deposit on booking to guarantee your course or boat.
What payment methods can I use?
We offer PayPal and bank transfer. If you are making a transfer in another currency ‘Transferwise’ offers a much better rate than the bank.
When is the remainder of the payment due ?
The balance of your invoice must be paid 14 days prior to the course starting.
Can I cancel or change my course?
We will transfer your deposit towards another course or student up until 4 weeks notice. Less than four weeks notice you will loose your deposit.
Will Solaris ever cancel a course?
Yes, but it is a rare event based only on severe weather conditions that we deem too dangerous and a threat to your safety. You can decide to reschedule or be reimburse.